Privacy Policy

1. About FreeStudy.pk

FreeStudy.pk is an online educational platform providing free and premium learning resources for students across Pakistan. Our services include, but are not limited to:

• Live online classes
• Premium batches
• Elite one-on-one classes
• Free study notes
• Past papers
• Guess papers
• MCQs and quizzes
• Educational blogs
• Learning materials
• Exam preparation resources
• Other educational services

2. Information We Collect

We may collect the following information when you use our services:

Personal Information

• Full name
• Email address
• Mobile number
• Parent or guardian contact (where applicable)
• City or province
• Educational level
• School, college, or university name
• Board or curriculum (FBISE, Punjab Board, Cambridge, etc.)

Account Information

When registering for premium services or educational programs, we may collect:

• Username
• Login credentials
• Registration details
• Course enrollments
• Attendance records

Payment Information

For paid services, we may collect payment-related information such as:

• Transaction ID
• Payment method
• Payment confirmation

We do not store your debit card, credit card, or banking passwords.

3. Automatically Collected Information

When you visit FreeStudy.pk, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• Cookies and similar technologies

This information helps us improve our website and user experience.

4. How We Use Your Information

Your information may be used to:

• Provide educational services
• Enroll you in classes
• Manage your account
• Respond to inquiries
• Improve website performance
• Deliver study materials
• Notify you about class schedules
• Provide customer support
• Process payments
• Prevent fraud and misuse
• Maintain platform security
• Comply with legal obligations

5. Student Privacy

Protecting students is one of our highest priorities.

We take reasonable administrative and technical measures to safeguard student information. Personal information submitted by students is used solely for educational and operational purposes.

We do not sell or rent student data to advertisers or unrelated third parties.

6. Sharing of Information

We may share information only when necessary, including:

• Payment service providers
• Hosting providers
• Technical support partners
• Legal authorities when required by law

We never sell your personal information to third-party marketing companies.

7. Cookies

Our website may use cookies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

8. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Although we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Third-Party Services

Our website may contain links to third-party websites, educational resources, or external services.

We are not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies before providing personal information.

10. Children's Privacy

Students under the age of 18 should use our services with the guidance or permission of a parent or guardian where applicable.

We do not knowingly collect unnecessary personal information from children.

11. Educational Communications

By registering with FreeStudy.pk, you agree that we may contact you regarding:

• Class schedules
• Registration updates
• Course announcements
• Educational notices
• Account-related information
• Service updates

We do not send unnecessary promotional messages unrelated to our educational services.

12. Premium Services and Registration

Some services offered by FreeStudy.pk require a one-time registration fee.

By registering for premium educational services, you acknowledge that:

• Registration becomes active after successful payment.
• Registration fees are generally non-refundable once enrollment is confirmed according to our applicable policies.
• Access to premium services is subject to our terms and platform guidelines.

13. Student Conduct

To maintain a safe and productive learning environment, all students are expected to behave respectfully during classes and while using our platform.

FreeStudy.pk reserves the right to suspend or permanently terminate any account if a student:

• Violates classroom rules
• Uses abusive or inappropriate language
• Harasses teachers or other students
• Shares copyrighted study materials without permission
• Misuses the platform
• Attempts to disrupt online classes
• Engages in fraudulent activities

Such actions may be taken without prior notice when necessary to protect the learning environment.

14. Right to Suspend or Discontinue Services

FreeStudy.pk reserves the right to:

• Modify services
• Update educational content
• Change schedules
• Add or remove features
• Suspend classes
• Close individual courses
• Discontinue any service, either temporarily or permanently, at its sole discretion.

Where practical, we will attempt to provide advance notice; however, immediate changes may be necessary in certain situations.

15. Account Termination

We reserve the right to suspend, restrict, or terminate user accounts if:

• False information is provided
• Platform rules are violated
• Payment fraud is detected
• Illegal activities occur
• Educational integrity is compromised
• Terms and policies are repeatedly violated

16. Data Retention

We retain personal information only for as long as necessary to:

• Provide educational services
• Maintain records
• Meet legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.

17. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of eligible information
• Withdraw consent where applicable
• Contact us regarding privacy concerns

Some requests may be limited where retention is required for legal, security, or operational reasons.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

The latest version will always be available on this page, and the "Last Updated" date will indicate the most recent revision.

Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

19. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us through the contact information available on FreeStudy.pk.

We will make reasonable efforts to respond to your inquiry as promptly as possible.